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KMID : 0384920050140020108
Korean Journal of Occupational Health Nursing
2005 Volume.14 No. 2 p.108 ~ p.117
The Moderating Effects of Social Support between Job Stress and Job Satisfaction in Staff Nurses
Kim Jeong-Hee

Hyun Mi-Yeul
Abstract
Purpose: This paper was attempted to focused on the analysis of job stress and job satisfaction according to the moderating effects of social support.

Method: Data collected from 302 staff nurses in 2 general hospitals, with self-reporting questionnaires( Wolfgang¡¯s HPSI, modified Hagihara¡¯s social support, and MSQ). Descriptive statistics, Cronbach¡¯s alpha, Pearson correlation, ANOVA, and moderated regression analysis were used.

Result: The subjects exhibited significantly highest level of ¡¯the work and patients¡¯ conditions¡¯. The perceived job stress was negatively correlated with supervisor and co-workers¡¯ support, and job satisfactions. Also supervisor and coworkers¡¯ support were positively correlated with job satisfactions. The main factor that affected the job satisfactions was ¡¯work and patient conditions¡¯ and it was explained 35.5% out of the total variance of the job satisfactions with ¡¯the work load and disturbing factor¡¯, ¡¯supervisor support¡¯ and ¡¯co-workers¡¯ support¡¯. Supervisor support moderated the relationships between ¡¯the patient care responsibilities and career development factor¡¯ and satisfaction.

Conclusion: For developing the stress management program for hospital nurses, ¡¯the work and patients¡¯ conditions¡¯, and the strategies of strengthening ¡¯supervisor and co-workers¡¯ support¡¯ should be considered. In addition to, it may be considered to examine the effects of social support on the other criterion variables.
KEYWORD
Stress, Social support, Job satisfaction, Nurses
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